Frequently Asked Questions
Every car rental booking will require a security deposit but it will only be taken upon collection of the vehicle.
We offers various additional services from extra insurance packages, child seats, GPS and more along with renting a car. All available extras will be listed for your convenience during the booking process and can be added on easily.
Monday-Saturday - 08:00 AM- 08:00 PM
Sunday - 08:00 AM -07:00 PM
Pick up/drop off outside office hours is available at a charge.
We provide a meet and greet service which means that once you reach the airport ‘Arrivals’, our representative will be waiting for you holding a sign with your name. We will then take you to our office with the shuttle car (free of charge) where you can collect your rental car.
You will make a reservation, provide necessary documents, inspect the vehicle, sign a rental agreement, and pay for the rental. Returning the car involves filling the gas tank and handing back the keys.
A credit card is required for prepaid reservations and to secure a pre-authorization deposit. Pre-authorization deposit conducted through a credit card is not a charge, but a hold of the quantified amount. Car rental amount can also be paid via debit card.
All drivers (including any additional drivers) have to be in possession of a driving license for at least 12 months to rent a car.
The minimum age to rent a car is 21. Drivers aged between 21-24 will be asked to pay a young driver fee.
The preauthorization is returned to the same credit card automatically within 28 days from transaction date.